Refunds-/StatusUpdated a year ago

We usually process refunds within 10 business days after your return has arrived at our fulfilment centre. This time allows us to carefully inspect the returned items and confirm that they meet our refund conditions.

If it has been more than 10 business days and you have not yet received your refund, we apologise for the delay.

Please contact us directly with your order number so we can assist you quickly. You can also reach us by phone at 030 959992470. If you have any further questions or need assistance, just email us at [email protected].